Career Background

Digital Solutions Support Specialist

Remote (KSA) · Contract

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About the job

About the Role

Provide application and platform support for deployed digital solutions, ensuring smooth operations and timely issue resolution.

Experience

4–8 years

Key Responsibilities

  • Monitor application performance and system health
  • Provide L2/L3 support for web and digital platforms
  • Troubleshoot and resolve incidents and service requests
  • Coordinate with development teams on bug fixes and enhancements
  • Support deployment and release activities

Required Skills

Application support, .NET / web platforms, SQL, troubleshooting, incident management

Requirements

  • Fluency in Arabic and English (written and spoken)
  • Experience on large enterprise or government projects preferred
  • Exposure to energy, utilities, or infrastructure domains is an advantage
  • Immediate or short-notice availability preferred

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